Privacy Policy

1. Introduction

ResultMD ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (www.resultmd.com), request a demonstration, or engage with our services. Please read this policy carefully. If you do not agree with its terms, please do not access our site.

2. Information We Collect

We may collect the following categories of information:

• Contact Information: Name, email address, phone number, and company name provided when you submit a contact or demo request form.
• Professional Information: Your role (e.g., Broker, TPA, PEO, Employer) as disclosed in our inquiry forms.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs, collected automatically through cookies and similar technologies.
• Communications: Messages, questions, or other content you send to us directly.

We do not collect Protected Health Information (PHI) directly through this website. Any PHI relevant to claims processing is handled through separate, HIPAA-compliant business associate agreements.

3. How We Use Your Information

• To respond to inquiries and schedule product demonstrations.
• To send informational or marketing communications (with your consent where required).
• To improve our website content, functionality, and user experience.
• To analyze traffic patterns and optimize marketing performance.
• To comply with legal obligations and enforce our agreements.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist with website hosting, CRM, email marketing, or analytics, bound by confidentiality obligations.
• Legal Requirements: Where required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of company assets, with appropriate confidentiality protections.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You may configure your browser to refuse cookies, though some features of our site may not function properly without them. We use cookies for:

• Session management and authentication.
• Website analytics and performance monitoring.
• Remembering preferences and form inputs.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Inquiry and lead data is generally retained for up to three (3) years from the date of submission unless you request earlier deletion.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete personal information we hold about you.
• Opt out of marketing communications at any time by clicking "unsubscribe" or contacting us directly.
• Request restriction of or object to certain processing activities.
• Lodge a complaint with a relevant supervisory authority.

To exercise any of these rights, contact us at privacy@resultmd.com.

8. Security

We implement industry-standard technical and organizational safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure and we cannot guarantee absolute security.

9. HIPAA Compliance

ResultMD's operational services may involve Protected Health Information governed by the Health Insurance Portability and Accountability Act (HIPAA). Such information is handled exclusively under executed Business Associate Agreements with covered entities and is not processed through this public website.

10. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Last Updated" date above and, where appropriate, providing notice via email or website notice.

12. Contact Us

If you have questions about this Privacy Policy, please contact: